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Sheraton Boston Hotel, Boston
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Key details
About the Hotel
39 Dalton Street,
Boston,
Massachusetts,
United States of America,
02199,
Massachusetts
The 4-star Sheraton Boston Hotel in Back Bay connects directly to The Prudential Center's shops and restaurants, featuring a 5000-square-foot spa and a retractable-roof indoor/outdoor pool.
Modern Tower Accommodations
The modern rooms of the Sheraton Boston Hotel provide spacious windows and 55-inch flat-screen TVs. Rooms on higher floors offer river or Blue Hills views, while Club Level rooms include Club Lounge access.
Multiple Dining Venues
SideBar serves New England-sourced beers and contemporary American cuisine, including mushroom-shrimp flatbread and mahi-mahi tacos. MARKET in the lobby offers quick bites, while Apropos features open-kitchen breakfast with Greek yogurt parfaits.
Wellness and Business
The Sheraton's fitness complex surpasses neighboring hotels with its 24-hour facility and heated saline pool. Green Tangerine spa provides full-service treatments, while the FedEx Business Center and Hertz car rental add convenience.
Central Back Bay Location
Located 0.9 miles from the Museum of Fine Arts, the hotel neighbors Symphony Hall and the Prudential Tower's 50th-floor observatory. The property connects to Back Bay station with multiple transit lines.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Internet
Internet access
Parking
USD 70 per day
Baggage storage
Locker room
24-hour services
24-hour reception
General
No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Locker room
Elevator
Currency exchange
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Canoeing
Cycling
Tennis court
Bowling
Services
Room service
Car rental
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Rooftop pool
Heated swimming pool
Sun loungers
Sun terrace
Room features
Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Media
Flat-screen TV
In-room computer
AM/FM alarm clock
Room decor
Carpeted floor
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Location
39 Dalton Street,
Boston,
Massachusetts,
United States of America,
02199,
Massachusetts
Map view
street view
39 Dalton Street,
Boston,
Massachusetts,
United States of America,
02199,
Massachusetts
City landmarks
Stadiums
Fenway Park
4400 ft
Museums
Museum of Fine Arts
4400 ft
Parks
Boston Public Garden
1.3
mi
139 Tremont St
Boston Common
1.2
mi
Libraries
Boston Public Library
2900 ft
Square
Copley Square
3200 ft
Market
Faneuil Hall Marketplace
1.8
mi
Boston
Freedom Trail
1.4
mi
Parking area
Skywalk Observatory
2100 ft
Church
Trinity Church
3200 ft
Museums
Isabella Stewart Gardner Museum
1.1
mi
Tower
John Hancock Tower
3600 ft
Museums
Museum of Science
1.6
mi
Spa Center
Newbury Street
2600 ft
Boston
Back Bay
2900 ft
Museums
Boston Tea Party Ships & Museum
1.8
mi
Museums
Gibson House
1.0
mi
Aquarium
New England Aquarium
2.0
mi
Public Building
Boston's Old City Hall
1.5
mi
Cemetery
Granary Burying Ground
1.4
mi
Boylston Street Copley Square
Statue of John Singleton Copley
2600 ft
Copley Square
The Tortoise and the Hare
2700 ft
University
Massachusetts Institute of Technology
1.2
mi
Parks
Emerald Necklace
3500 ft
Nearby
Convention Center
John B Hynes Veterans Convention Center
1500 ft
Libraries
The Mary Baker Eddy Library
1200 ft
200 Massachusetts Ave The Mary Baker Eddy Library
The Mapparium
1200 ft
Broadway Theatre
Boston Symphony Hall
1800 ft
815 Boylston Street
Boylston Street
1200 ft
Church
The First Church of Christ
700 ft
Restaurants
Summer Shack
700 ft
50 Dalton St Ste 2
Forty Dalton
500 ft
40 Dalton St
Cafe Apropos
100 ft
39 Dalton St
Rochambeau
1000 ft
900 Boylston St
Eataly
1900 ft
800 Boylston Street Prudential Center
Chef Chang's
700 ft
30 Massachusetts Ave Back Bay
Dillon's Restaurant and Bar
900 ft
955 Boylston St
Dumpling Palace
1100 ft
179 Massachusetts Ave
Whiskey's Food and Spirits
1300 ft
885 Boylston St
Reviews and Ratings
Feedback from previous guests about their experience.
66%
enjoyed the hotel and would happily stay again
6.6/10
Nice
Rooms
6.8
Location
9.0
Service
6.0
Dining
6.3
Guest reviews
6.6/10
based on 5 reviews
4/5
based on 3376 reviews
7.5
7.5/10 based on 1412 reviews
#76 of 97 hotels in Boston based on Tripadvisor
Owen
United Kingdom,
March
2025
6.2/10
My stay at the Sheraton Boston Hotel had its ups and downs. I appreciated the spaciousness and comfort of my room, as well as the hotel's prime location. However, I was disappointed by the cleanliness of the bathroom and the inconsistent service from staff, which affected my overall experience.
Rooms
6.0
My room was spacious and had a wonderfully comfortable king-sized bed (definitely a highlight!), but it could have used some sprucing up and the bathroom was not particularly clean.
Service
5.0
While some interactions were friendly, I found that many of the staff members had a surly attitude, which left a generally poor impression on me. The check-in process could have been smoother too.
Location
9.0
The hotel's location is fantastic! I loved being within walking distance of Fenway Park and having easy access to shopping and dining options.
Dining
7.0
The breakfast buffet had a reasonable selection with a great cook for made-to-order eggs and omelettes, but some of the staff in the dining area could have been more attentive.
Facilities
6.0
I appreciated the hotel's amenities, such as the indoor pool, but I noticed that maintenance might not be a priority given my experience with bathroom issues.
Alexander
United Kingdom,
March
2025
5.8/10
My stay at the Sheraton Boston Hotel had its highs and lows. While the location was perfect for exploring the city and the hospitality was generally responsive, I encountered some frustrating issues like noisy rooms and surprise charges at checkout. The amenities were pleasant but a few aspects felt dated, which detracted from the overall experience.
Rooms
7.0
The room I stayed in was clean and comfortable, yet it had a bit of a dated feel. I appreciated the cleanliness and the spaciousness, though I was taken aback by how loud the other rooms were. The foot stool was a nice touch, but I might have enjoyed it more had it been quieter.
Service
6.0
Service was generally friendly and welcoming, especially during check-in. However, there were moments when the staff struggled with efficiency, like the delay when they had trouble locating my reservation. This hiccup left me feeling a bit embarrassed with a line forming behind me.
Location
9.0
The hotel's location was fantastic! It was easy to explore the Prudential Center and access various restaurants and shops nearby. Having the Back Bay bus drop off right in front of the convention center made my travels seamless.
Dining
7.0
While I found the dining options on-site to be of high quality, I was surprised by the high prices, especially for breakfast. It felt quite steep at nearly $30 per person, which was a bit of a letdown given the quality of the meal itself.
Facilities
7.0
The hotel offered excellent facilities including a well-equipped gym and a nice indoor pool with a retractable roof. However, the lobby had a strange overpowering smell that made me feel uneasy during my stay, and some areas did seem like they needed a bit of a refurb.
Jason
United Kingdom,
February
2025
7.4/10
My stay at the Sheraton Boston Hotel had its ups and downs. While I appreciated the central location and friendly staff, my experience was overshadowed by some issues with the room and check-in process. The overall cleanliness and comfort were decent, but I felt there could be improvements in service during busy periods like the Labor Day weekend.
Rooms
6.0
I found my room to be spacious and comfortable, although I faced some minor issues with noisy plumbing and inadequate lighting. There were three large windows, but the view was disappointing, facing a parking lot instead of the vibrant city.
Service
6.0
Overall, the staff was friendly and responsive. However, the check-in process was quite slow, which was frustrating after traveling. I expected better service during peak times like the weekend.
Location
9.0
The hotel is ideally located near public transportation and popular attractions, making it convenient to explore Boston. Plus, its connection to the Prudential Mall was a great advantage for shopping and dining.
Dining
5.0
While I enjoyed the breakfast spread, the late-night room service was lackluster with limited food options. I had only a soggy burrito available to order, which was disappointing.
Facilities
8.0
The hotel had great amenities, including an indoor pool and access to shopping and dining. I appreciated the daily housekeeping service, which kept everything tidy and stocked.
Theodore
United Kingdom,
November
2024
7.2/10
I had a mixed experience at the Sheraton Boston Hotel. The room was clean and had a stunning view of the Charles River, which I really enjoyed. However, I faced several issues with customer service, from long waits for extra towels to being locked out of my room without adequate help from the staff. The location was fantastic, right next to shopping and cultural attractions, but I was disappointed with the inconsistent service I received during my stay.
Rooms
8.0
My room was clean, spacious, and had a lovely view of the river. Unfortunately, the bathroom showed signs of wear, with cracks in the tub that had clearly been patched multiple times.
Service
5.0
While some staff members were friendly, I was disappointed with the overall responsiveness. For instance, it took a long time to receive extra towels, and I faced unhelpful service when getting locked out of my room.
Location
9.0
I loved the hotel's location; it was perfectly situated for exploring Boston and was conveniently connected to a shopping mall.
Dining
6.0
I didn't have high expectations for dining since the hotel restaurant was closed for construction, and the dining options were limited during my stay.
Facilities
6.0
Facilities were alright, but the ongoing construction created noise disruptions, which detracted from the overall experience.
Robert
United Kingdom,
November
2024
6.4/10
I had a mix of experiences during my stay at the Sheraton Boston Hotel. The location is excellent, right next to the Prudential Mall and close to Fenway Park, which made exploring Boston easy. However, I encountered some issues with the wifi that left me needing to find a cafe to get online. While the rooms were clean and comfortable, they had outdated features like a lack of convenient charging stations. 🏙️🔌
Rooms
7.0
My room was clean and spacious, but it felt a bit outdated. I appreciated the mini refrigerator and coffee maker, and the bed was very comfortable. However, I noticed no charging ports were available, which felt inconvenient. Overall, it was a decent place to rest after a busy day.
Service
8.0
The staff was responsive and friendly, especially at check-in. I received great service from Jeremy at the front desk. However, my experience with the wifi at the front desk wasn't as helpful as I had hoped, and I was left to find another solution. Nonetheless, I appreciated the assistive attitude overall.
Location
9.0
The hotel's location is fantastic for urban exploration. Being connected to the Prudential Mall is a major plus, especially on a rainy day. It's also close to public transportation and Fenway Park, which made getting around the city easy.
Dining
Facilities
5.0
The facilities were generally good, with a nice indoor pool and spa services available. However, a notable downside was the construction in the reception area that made accessing common areas frustrating. The lack of microwaves for guest use was also disappointing.
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