Sheraton Boston Hotel, Boston - Reviews, Room Options & Prices 2025

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About the Hotel

39 Dalton Street, Boston, Massachusetts, United States, 02199

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Guest Room Guest room 1 King

Max:

2 persons

22 m²

Bed options:

1 King-size bed

Heating

Air conditioning

room details

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Queen Guest Room Guest room 1 Queen

Max:

2 persons

22 m²

Bed options:

1 King-size bed

Heating

Air conditioning

room details

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Traditional Queen Room Roll Shower Mobility Hearing Accessible

Max:

2 persons

22 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Getting around

A guide to all available transportation options

City Centre

Boston 2.6 km

Airports

Logan (BOS) 9.0 km

Worcester Regional (ORH) 75.3 km

Train

Beacon Street Station 1.3 km

Bus

Bus stop200 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Internet

Internet access

Parking

USD 70 per day

Luggage storage

Locker room

24-hour services

24-hour reception

General

No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Locker room
Lift
Currency exchange
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Canoeing
Cycling
Tennis court
Bowling

Services

Room service
Car hire
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Rooftop pool
Heated swimming pool
Sun loungers
Sun terrace

Room features

Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
In-room computer
AM/FM alarm clock

Room decor

Carpeted floor

Location

39 Dalton Street, Boston, Massachusetts, United States, 02199

Map view

street view

39 Dalton Street, Boston, Massachusetts, United States, 02199

City landmarks

Stadium

Fenway Park

1.3 km

Museum

Museum of Fine Arts

1.3 km

Park

Boston Public Garden

2.0 km

139 Tremont St

Boston Common

2.0 km

Library

Boston Public Library

880 m

Square

Copley Square

970 m

Market

Faneuil Hall Marketplace

2.9 km

Boston

Freedom Trail

2.2 km

Parking area

Skywalk Observatory

640 m

Church

Trinity Church

960 m

Museum

Isabella Stewart Gardner Museum

1.8 km

Tower

John Hancock Tower

1.1 km

Museum

Museum of Science

2.6 km

Spa Centre

Newbury Street

790 m

Boston

Back Bay

880 m

Museum

Boston Tea Party Ships & Museum

2.9 km

Museum

Gibson House

1.7 km

Aquarium

New England Aquarium

3.2 km

Public Building

Boston's Old City Hall

2.5 km

Cemetery

Granary Burying Ground

2.3 km

Boylston Street Copley Square

Statue of John Singleton Copley

790 m

Copley Square

The Tortoise and the Hare

810 m

University

Massachusetts Institute of Technology

1.9 km

Park

Emerald Necklace

1.1 km

Nearby

Convention Centre

John B Hynes Veterans Convention Center

430 m

Library

The Mary Baker Eddy Library

340 m

200 Massachusetts Ave The Mary Baker Eddy Library

The Mapparium

340 m

Theatre

Boston Symphony Hall

530 m

815 Boylston Street

Boylston Street

350 m

Church

The First Church of Christ

210 m

Restaurants

Summer Shack

200 m

50 Dalton St Ste 2

Forty Dalton

130 m

40 Dalton St

Cafe Apropos

30 m

39 Dalton St

Rochambeau

280 m

900 Boylston St

Eataly

560 m

800 Boylston Street Prudential Center

Chef Chang's

190 m

30 Massachusetts Ave Back Bay

Dillon's Restaurant and Bar

250 m

955 Boylston St

Dumpling Palace

310 m

179 Massachusetts Ave

Whiskey's Food and Spirits

370 m

885 Boylston St

Reviews and Ratings

Feedback from previous guests about their experience.

66%

enjoyed the hotel and would happily stay again

6.6/10

Nice

Rooms

6.8

Location

9.0

Service

6.0

Dining

6.3

4/5 based on 3376 reviews

#76 of 97 hotels in Boston based on Tripadvisor

Owen

United Kingdom, March 2025

6.2/10

My stay at the Sheraton Boston Hotel had its ups and downs. I appreciated the spaciousness and comfort of my room, as well as the hotel's prime location. However, I was disappointed by the cleanliness of the bathroom and the inconsistent service from staff, which affected my overall experience.

Rooms

6.0

My room was spacious and had a wonderfully comfortable king-sized bed (definitely a highlight!), but it could have used some sprucing up and the bathroom was not particularly clean.

Service

5.0

While some interactions were friendly, I found that many of the staff members had a surly attitude, which left a generally poor impression on me. The check-in process could have been smoother too.

Location

9.0

The hotel's location is fantastic! I loved being within walking distance of Fenway Park and having easy access to shopping and dining options.

Dining

7.0

The breakfast buffet had a reasonable selection with a great cook for made-to-order eggs and omelettes, but some of the staff in the dining area could have been more attentive.

Facilities

6.0

I appreciated the hotel's amenities, such as the indoor pool, but I noticed that maintenance might not be a priority given my experience with bathroom issues.

Alexander

United Kingdom, March 2025

5.8/10

My stay at the Sheraton Boston Hotel had its highs and lows. While the location was perfect for exploring the city and the hospitality was generally responsive, I encountered some frustrating issues like noisy rooms and surprise charges at checkout. The amenities were pleasant but a few aspects felt dated, which detracted from the overall experience.

Rooms

7.0

The room I stayed in was clean and comfortable, yet it had a bit of a dated feel. I appreciated the cleanliness and the spaciousness, though I was taken aback by how loud the other rooms were. The foot stool was a nice touch, but I might have enjoyed it more had it been quieter.

Service

6.0

Service was generally friendly and welcoming, especially during check-in. However, there were moments when the staff struggled with efficiency, like the delay when they had trouble locating my reservation. This hiccup left me feeling a bit embarrassed with a line forming behind me.

Location

9.0

The hotel's location was fantastic! It was easy to explore the Prudential Center and access various restaurants and shops nearby. Having the Back Bay bus drop off right in front of the convention center made my travels seamless.

Dining

7.0

While I found the dining options on-site to be of high quality, I was surprised by the high prices, especially for breakfast. It felt quite steep at nearly $30 per person, which was a bit of a letdown given the quality of the meal itself.

Facilities

7.0

The hotel offered excellent facilities including a well-equipped gym and a nice indoor pool with a retractable roof. However, the lobby had a strange overpowering smell that made me feel uneasy during my stay, and some areas did seem like they needed a bit of a refurb.

Jason

United Kingdom, February 2025

7.4/10

My stay at the Sheraton Boston Hotel had its ups and downs. While I appreciated the central location and friendly staff, my experience was overshadowed by some issues with the room and check-in process. The overall cleanliness and comfort were decent, but I felt there could be improvements in service during busy periods like the Labor Day weekend.

Rooms

6.0

I found my room to be spacious and comfortable, although I faced some minor issues with noisy plumbing and inadequate lighting. There were three large windows, but the view was disappointing, facing a parking lot instead of the vibrant city.

Service

6.0

Overall, the staff was friendly and responsive. However, the check-in process was quite slow, which was frustrating after traveling. I expected better service during peak times like the weekend.

Location

9.0

The hotel is ideally located near public transportation and popular attractions, making it convenient to explore Boston. Plus, its connection to the Prudential Mall was a great advantage for shopping and dining.

Dining

5.0

While I enjoyed the breakfast spread, the late-night room service was lackluster with limited food options. I had only a soggy burrito available to order, which was disappointing.

Facilities

8.0

The hotel had great amenities, including an indoor pool and access to shopping and dining. I appreciated the daily housekeeping service, which kept everything tidy and stocked.

Theodore

United Kingdom, November 2024

7.2/10

I had a mixed experience at the Sheraton Boston Hotel. The room was clean and had a stunning view of the Charles River, which I really enjoyed. However, I faced several issues with customer service, from long waits for extra towels to being locked out of my room without adequate help from the staff. The location was fantastic, right next to shopping and cultural attractions, but I was disappointed with the inconsistent service I received during my stay.

Rooms

8.0

My room was clean, spacious, and had a lovely view of the river. Unfortunately, the bathroom showed signs of wear, with cracks in the tub that had clearly been patched multiple times.

Service

5.0

While some staff members were friendly, I was disappointed with the overall responsiveness. For instance, it took a long time to receive extra towels, and I faced unhelpful service when getting locked out of my room.

Location

9.0

I loved the hotel's location; it was perfectly situated for exploring Boston and was conveniently connected to a shopping mall.

Dining

6.0

I didn't have high expectations for dining since the hotel restaurant was closed for construction, and the dining options were limited during my stay.

Facilities

6.0

Facilities were alright, but the ongoing construction created noise disruptions, which detracted from the overall experience.

Robert

United Kingdom, November 2024

6.4/10

I had a mix of experiences during my stay at the Sheraton Boston Hotel. The location is excellent, right next to the Prudential Mall and close to Fenway Park, which made exploring Boston easy. However, I encountered some issues with the wifi that left me needing to find a cafe to get online. While the rooms were clean and comfortable, they had outdated features like a lack of convenient charging stations. 🏙️🔌

Rooms

7.0

My room was clean and spacious, but it felt a bit outdated. I appreciated the mini refrigerator and coffee maker, and the bed was very comfortable. However, I noticed no charging ports were available, which felt inconvenient. Overall, it was a decent place to rest after a busy day.

Service

8.0

The staff was responsive and friendly, especially at check-in. I received great service from Jeremy at the front desk. However, my experience with the wifi at the front desk wasn't as helpful as I had hoped, and I was left to find another solution. Nonetheless, I appreciated the assistive attitude overall.

Location

9.0

The hotel's location is fantastic for urban exploration. Being connected to the Prudential Mall is a major plus, especially on a rainy day. It's also close to public transportation and Fenway Park, which made getting around the city easy.

Dining

Facilities

5.0

The facilities were generally good, with a nice indoor pool and spa services available. However, a notable downside was the construction in the reception area that made accessing common areas frustrating. The lack of microwaves for guest use was also disappointing.